Hornera
Property management
We help you before acquiring a property or afterward so you can rent it out short-term and achieve the best profitability!
๐ก Property management & administration
โ Listing and management of ads on platforms like Airbnb, Booking, Despegar, etc.
โ Price and occupancy optimization with dynamic rates.
โ Booking management and guest communication.
โ Check-in and check-out (in-person or via smart locks).
โ Handling of rental contracts and terms.
๐งผ Maintenance & cleaning
โ Coordination of professional cleaning before and after each stay.
โ Laundry and linen replacement (sheets and towels).
โ Preventive and corrective maintenance (plumbing, electricity, appliances, etc.).
โ Property supervision to ensure good condition.
๐ณ Financial management
โ Collection of bookings and security deposits.
โ Payment processing and invoicing.
โ Income and expense tracking with monthly reports.
๐ฃ Marketing & optimization
โ Professional photography and optimized property descriptions.
โ Advertising and promotion on social media and rental platforms.
โ Loyalty strategies and follow-ups with returning guests.
๐ Guest support
โ 24/7 guest support during their stay.
โ Handling of unexpected issues (lost keys, appliance problems, etc.).
โ Additional services such as transfers, excursions, and local recommendations.
๐ Business consulting & growth
โ Profitability and occupancy analysis.
โ Consulting on improvements to increase bookings and rates.
โ Management of multiple properties for investors.